Privacy policy
Who We Are
Groovy Timber® (part of Lamarnier Group Ltd) fully respects the privacy of any individual accessing or using this website and protects any information that you share with us. We are constantly monitoring and updating our security procedures so you can be sure that your information is safe.
Groovy Timber® may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 19 October 2020.
By interacting with Groovy Timber®, accessing this website or making contact you confirm that you have read, understood and consent to this privacy policy. If you do not agree with any part of this privacy policy, you must not use this website.
The law sets out a number of different reasons for which a company may collect and process your personal data on the following legal basis:
Gathering of Information
Groovy Timber® uses this website to voluntarily gather helpful information about the users. This information may include personal details such as name, email address, age and other more purchase related information. This information will only be used for internal purposes, to help us understand more about our customers and will not be sold or provided to any third parties – no matter what inducements they may offer!
So we may collect your data in the following situations:
- When you visit our website
- When you create an account with us
- When you make a purchase or service via our website, by phone or in-person at an event
- When you engage with us on social media
- When you make contact with us by any means
Personal information such as that detailed above may be collected as a result of interactions with Groovy Timber®. Much of this information is essential in helping us improve our products & services, our website, our marketing and our communications with you.
Security of Information
Any personal information we hold will be securely protected online with internal security measures as well as data protection. In addition, we adhere to GDPR guidelines. Our security measures are updated regularly to ensure your personal information is not accessible to anyone other than Groovy Timber™.
No credit / debit card or financial payment information submitted on our website is stored by Groovy Timber® nor do we share customer details with any third parties.
Changing or deleting information
Any information we store will be as up to date as possible and will depend entirely on the information provided to us by anyone who uses our website. We are happy to amend or delete information on any user should they themselves request.
Groovy Timber® operates an opt-in strategy for email communication. Those who chose to interact with us via our website will only be added to our email list on request and will receive email infrequent communications from us regarding latest news and special offers from our company. This mailing list will be used solely by Groovy Timber® and will not be sold or passed to any third party. All our email communication offers an opt-out feature that allows you to remove your email address from our files at any time. You can always re-enter it when you want to start receiving information from us.
Cookies
This website uses cookie technology to obtain non-personal information from its visitors. The cookie tracks the total number of times you visit the site and can link you to any information we have already stored about you to personalise your experience. The cookies themselves do not contain any personal information. They simply contain a random ID number that is associated with your records. We do not gather any information from you using cookies. Any information we have already gathered will not be given or sold to third parties.
Links
This website may contain links to other websites. We make every effort to only link to sites that share our high standards of privacy and service. And we reserve the right to make changes to this policy.
Contact
If you have any questions about Groovy Timber® or its products & services or online privacy policies or procedures, please contact us by:
Post: Lamarnier Group Ltd, 85 Great Portland Street, First Floor, London W1W 7LT, UK
Email: support@groovytimber.com
Telephone: 020 7861 4430